Terms and Conditions

Version: August 2026

§1 Scope & provider

These Terms and Conditions (“Terms”) govern the contractual relationship between Centric Software International Ltd. (“provider”, “we”) and the users (“user”, “you”) of the service schwunganalyse, available at schwunganalyse.golf and as an app for iOS.

By using the service you accept these Terms. If the app is obtained through a distribution platform (e.g. the Apple App Store), that platform's terms apply in addition; with regard to obtaining the app you are a direct contractual partner of the platform.

Deviating, conflicting or supplementary terms of the user do not become part of the contract unless the provider expressly agrees to them in writing.

§2 Description of the service

schwunganalyse is the app for the video analysis service at schwunganalyse.golf. The user records two videos of their golf swing — one from the front and one down the line — adds details on handicap, club, ball flight, quality of contact and a description of the problem, and submits them.

Once payment has been received, a PGA golf professional reviews the recordings personally and provides a video analysis with explanations and practice recommendations. The user is notified and opens the result from the history in the app.

This is not an automated or AI-based evaluation. The analysis is produced by a human being; turnaround time and scope depend on the material submitted.

The provider develops the service continuously. There is no entitlement to the permanent availability of individual features or design elements.

§3 Account & conclusion of contract

No account is required to browse the app. The account is created with the first submission: using the contact details given there, the provider creates an account so that payment, progress and result can be assigned. The user receives the credentials by e-mail.

The contract for an analysis comes into effect when the user completes the submission and payment is initiated. The user undertakes to provide truthful information and to keep their credentials secret.

The account is valid for schwunganalyse only. Other applications of the provider maintain separate accounts with their own credentials, even if the same e-mail address is used.

Use requires the user to be at least 16 years old or to have the consent of a legal guardian.

§4 Prices & payment

The swing analysis is paid for per submission. There is no subscription, no plan levels and no recurring payments.

The price is a final price including statutory VAT where applicable. The price shown in the app when the submission is completed is the one that applies.

Payment is made in the app through Stripe or PayPal; their terms additionally apply to the payment transaction. Complete payment instrument data never reaches the provider. Processing starts once payment has been confirmed.

§5 Turnaround, cancellation & withdrawal

The contract for an analysis is fulfilled when the result is handed over; there is no term and no notice period. The free account can be deleted in the app at any time.

Processing usually takes a few days. If it is substantially delayed, the user is informed; if an analysis does not come about for reasons the provider is responsible for, the amount paid is refunded.

Right of withdrawal

Consumers have a statutory right of withdrawal of fourteen days. As the analysis is a service tailored to the recordings submitted, the right of withdrawal expires as soon as the provider has begun performance after the user has expressly consented to early performance and confirmed that they thereby lose the right of withdrawal. Until the review begins, withdrawal can be declared informally to [email protected].

§6 Obligations of the user

The user undertakes

• to use the service only within applicable law and not to enter or send any unlawful, offensive or third-party-rights-infringing content (for example in videos, problem descriptions or comments),
• to keep credentials confidential and not to grant third parties access to the account,
• to process personal data of third parties stored in the service only on an appropriate legal basis,
• not to take any measures that may impair the operation of the service or its server infrastructure (for example automated bulk requests or reverse engineering beyond what is legally permitted).

In the event of breaches, the provider may restrict access or, after prior warning, suspend the account.

§7 How the analysis is carried out

The review is carried out by a PGA golf professional. It is based solely on the recordings and details submitted; there is no observation on site.

The user warrants that they made the recordings themselves or hold the necessary rights, and that any third parties shown agree to the transfer.

If the recordings are unsuitable for review — too dark, too short, out of focus or from an unsuitable angle — the provider requests new ones. If none are supplied, the amount paid is refunded.

The analysis is a sporting assessment and not a promise of any particular success; see the section “Liability”.

§8 Videos, content & storage

The user remains the owner of the recordings and details submitted. The provider acquires only those rights required for transferring, storing, reviewing and returning the analysis. There is no publication, no transfer to third parties and no use for advertising purposes.

Videos are transferred in chunks and stored on the provider's server in a directory assigned to the account. Only the user and the golf professional carrying out the review have access. Details are set out in the privacy policy.

The provider recommends keeping the original recordings on your own device until the analysis is complete. Deleted content cannot be restored.

§9 Rights of use & intellectual property

All rights in the service itself, in particular software, design, logos and the schwunganalyse brand, belong to the provider or its licensors. The user is granted a simple, non-transferable and non-sublicensable right to use the service for their own private or business purposes within the scope of these Terms.

The provider acquires no rights in content entered by the user beyond what is technically necessary to operate, display, back up and deliver the service.

Reverse engineering, removing notices of rights and distributing modified versions are prohibited unless permitted by law.

§10 Availability & changes

The provider endeavours to ensure high availability of the service but cannot guarantee uninterrupted availability. Maintenance work, technical faults or events beyond the provider's control (force majeure, failures of third parties such as hosting or payment providers) may lead to temporary restrictions. No availability commitment in the form of a service level agreement exists.

The provider reserves the right to adapt or extend the range of features in the course of further development, or to discontinue individual features, provided this is reasonable considering the legitimate interests of the user. Substantial restrictions affecting the core of a paid service will, as far as possible, be announced to paying users with reasonable notice.

§11 Liability

The provider is liable without limitation for intent and gross negligence, under product liability law, for injury to life, body or health, and within the scope of guarantees given.

In the event of slightly negligent breach of a material contractual obligation (cardinal obligation) whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely, liability is limited in amount to the foreseeable damage typical for this type of contract. Otherwise liability for slightly negligent breaches of duty is excluded.

The above limitations of liability also apply in favour of the provider's legal representatives and vicarious agents where claims are asserted directly against them.

For loss of data the provider is liable only to the extent that would have arisen had the user carried out proper and regular data backups.

No promise of success, no medical advice

The analysis is the personal assessment of a golf professional based on the videos submitted. A particular result — an improved handicap, distance or ball flight, for instance — is not owed. The analysis is no substitute for medical, physiotherapeutic or orthopaedic advice. Exercises are carried out at your own responsibility; in the event of health complaints, medical advice should be obtained beforehand.

§12 Suspension & account deletion

The user can irrevocably delete their account in the app at any time. In doing so all submissions, videos, analyses and account data are removed from the server and the account is deactivated. This action cannot be undone; a backup of important content should be created beforehand.

Deletion affects the account for schwunganalyse only. The user's accounts with other applications of the provider remain unaffected and must be deleted there separately.

The provider is entitled to suspend or terminate an account in the event of a serious or repeated breach of these Terms after prior warning with a reasonable deadline. Fees already paid for service periods not yet rendered will in that case be refunded pro rata unless the law provides otherwise.

§13 Changes to these terms

The provider reserves the right to amend these Terms with effect for the future where this is necessary for legal reasons, because of changes to the service, or to adapt to changed technical or economic conditions, and where this does not unreasonably disadvantage the user. Users will be informed of substantial changes in the application or by e-mail with reasonable notice.

If the user does not object to the amended Terms within six weeks of receiving the notice of change, or continues to use the service after that period, the amended Terms are deemed accepted. The provider will separately point out this consequence and the right to object in the notice of change.

§14 Final provisions

English law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the user is a consumer, this applies only to the extent that it does not restrict the protection of mandatory consumer protection provisions of their habitual residence.

If the user is a merchant, a legal entity under public law or a special fund under public law, the registered office of the provider in London, England is — as far as legally permissible — the exclusive place of jurisdiction for all disputes arising out of or in connection with this contract.

Should any provision of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory rule takes the place of the invalid provision.

The European Commission provides a platform for online dispute resolution at ec.europa.eu/consumers/odr. The provider is neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

§15 Contact